How Not to Build the Systems You Hate

framing hammer collection 2007

Quite a bit, I get to work with schools and districts as they work to think through their strategic plans. Visions and mission statements are set. They are quickly complemented by action items and assignments of responsibility. An excitement, a fervor start to pass over those assembled. This is it! They are finally moving!

And then I stop things.

Anyone who has begun this work has done so because the status quo is no longer acceptable. They have become frustrated because so much of what is being done is justified by the way the system has operated in the past. They’ve always done it that way. Over and over again, folks are upset by the sturdiness of the system. Banging and clawing at it, they’ve gotten me in the room after a prolonged fight.

So, I ask, “Where is the timeline for review?”

Stares.

We are in the room because of frustration over a lack of reconsideration of priorities. There has been no institutional process for reflecting on whether things are going well. More often than not, the newly proposed system (no matter how forward-thinking) is equally devoid of review.

As much as they may recognize the need for student reflection, for professional pause to consider their practice, they have not thought to include it in their new plans for their schools and districts.

It’s possible they see their new mission, vision, and the lot as perfect. I don’t think that’s it. More likely, they are excited by he possibility of change. The immediate future overrides the later possible.

And that’s why I stop things.

Without planning a process for review, they have doomed themselves to repeat the past. They have cemented the status quo. Without intending to, they have built a structure against which future members of the community will hit their heads.

They have made the arbitrary.

That’s the key for anyone building something new. You are creating something of value to you with deep theoretical roots planted in the soil of today.

This is how the systems you’re fighting against were begun.

Build something better.

This doesn’t mean anticipating the future. As anyone with a platform and technological megaphone will tell you, we can’t anticipate the future. Instead, it means anticipating the future will need something else – something specific to the time.

In any system, the arbitrary is the most unfair. It is the thing to which people point and say, “Well, it’s always been that way.” It is the immovable that most needs moving.

So, we stop things and look at the system they have designed and start asking where it makes sense for future community members to be called upon to examine the status quo for cracks in the foundation.

What makes sense today will be the status quo of tomorrow. It will come replete with the seemingly arbitrary trapping of “we’ve always done it this way”, and that is reason enough to guard against it.


This post is part of a daily conversation between Ben Wilkoff and me. Each day Ben and I post a question to each other and then respond to one another. You can follow the questions and respond via Twitter at #LifeWideLearning16.

What you believe – do (through choice, delightfulness, and email signatures)

A dry erase board sits atop a cabinet in our office. I reads, “This office believes in: choices, delightfulness, and email signatures.”

It’s been up there since I and two other team members started in the office and we sat down for a few days as a whole team to discuss what and whom we wanted to be as a group.

It’s in my poor chicken scratch penmanship, but this board has had a beautiful effect on my thinking as I’ve been moving through the district and doing the work from day to day.

When you know the ideals about which you care, you tend to orient your actions toward those ideals.

Why these three?

Choice?

We don’t know the best way to do anything. We know several good ways to do most everything. More importantly, as guests in schools and classrooms around the district, we have only snapshots of the day-to-day, moment-to-moment work being done by the adults and children we serve.

So, we provide choices based on what we see and what we want to do and then present them to people with the offer of conversation to help them curate their choices toward desired ends.

Some might think of choice and imagine a tabla rasa of options, which allow teachers any myriad courses of action without consideration of official district goals and efforts.

It’s not that broad. Instead, we look at what is to be done, what we say we want to do, and the data we gather through conversations and visits. From there, we design choices that align with existing efforts while pushing thinking forward and opening up possibilities of what can be created and produced as artifacts of learning and teaching.

The choices we work to provide live in the realm of the district’s established identity. When we started building the Professional Learning Modules for our Learning Technology Plan, we made certain that each module clearly connected with RtI Tier I Interventions as well as the Colorado Teaching and Learning Cycle. With the implementation of a new state teacher evaluation system, we added language to explain how completion of modules would help teachers improve their proficiency regarding Colorado Teacher Quality Standards.

Choice with a mission.

Delightfulness?

You could just as easily call this the Mary Poppins Principle. Whatever else we do, our team asks teachers to learn new things. For many teachers, this can feel like a daunting task when taken as anotehr component of the demands on their time.

Delightfulness, and a mind toward including it in all we do means finding the spoonful of sugar and trying our hardest to make the job as close to a game as possible.

This is all based on the presupposition that people enter into education because somewhere in the acts of learning and teaching they found joy. We believe that joy should live on well past their initial entrance.

If ever you were to come to our office for a meeting, you’d find baskets of LEGOs on the conference table, multiple dry erase surfaces (boards and tables) for doodling on, light sabres, and the odd viewing of a funny youtube video. We want to experience delightfulness so we can remember why it is important to provide it to those we serve.

Email signatures?

We serve. It might look like troubleshooting. It might look like lesson planning. It might look like coaching. It might look like eternal meetings. When you get right down to it, we serve the adults and children in our care.

When people email us, then, from any of the dozens of schools in our district, it is difficult to serve effectively when we are without the most basic context of who sent the email and from where.

An email signature with a teacher’s site, subject, grade level, and any other information can help us to understand a bit about whom of the thousands of teachers we’re working with.

It’s become boilerplate language in classes and presentations. For me, it often sounds like this:

I want to help you however I can and as best as I can. So, we’re going to take 3 minutes now to open our email and make sure you are telling a clearer story of who you are when you send an email. After I leave, your job is to make sure three other people who aren’t in this room right now have email signatures.

It’s a slow battle, but it’s worth fighting. I can’t help thinking it’s also made a difference when those teachers have sent emails to people in other offices in the district. Now, perhaps they have clearer pictures of whom they’re serving.

They are three simple things. They could easily have been any three other things. Somehow though, knowing we are about choice, delightfulness, and email signatures gives the office a sense of commonality and helps me to ask if what I’m doing aligns with what we have espoused as our beliefs.

30/365 Vision Must Live in Practice

Many schools have mission and vision statements. Some of those schools also have a listing of core values. Within this subset, we might even find a collection of schools who have drafted essential questions.

What is painfully, distressingly and alarmingly true about many of these schools is the proportion of them that draft these well-meaning documents, file them, and never ever return to them again – until it’s time to craft some sort of improvement plan. This is only slightly better than those who print these driving statements on banners for all who visit to take note as the actions they observe are in stark contrast with the values literally hanging over their heads.

Vision must live in practice.

The same is true of mission, values, and driving questions.

At SLA, we worked to constantly ask how the school’s core values of inquiry, research, collaboration, presentation, and reflection can be seen in the learning experiences designed for our students. While not every piece of work the students complete speaks to each of the core values, asking the question over and over again helps to ensure we are constantly practicing those things we proport to value most.

The vision of a school can only live in practice if it is shared by all within the community. We have seen many schools where teachers arrive for their first professional development day of the new school year, sip coffee from industrial-sized mugs and listen as the school’s principal stands before them and explains the vision for the new school year. Often, too often, this is a vision devoid of any remanants of the vision of the previous school year.

While it is understandable for a principal to endevour to energize his or her faculty at the start of the new year, shifting course dramatically and often will only lead teachers to pay lip service to the “new” vision while resorting to those goals and values they find most comfortable when they return to their classrooms.

Any principal would be better off to find a vision in which he or she can truly root the desired practice of a school and then seek ways to embody that vision in every action of every individual on the campus. Then, when that has happened, the next step is not to find a new way of saying what you believe, but to deepen the expressions of those beliefs and values key to your institution’s identity.

It is easy to attempt to be what we repeatedly say, but it is always better to do than to merely say.

Coming to terms with what a school believes and is about as a learning organization is a strong first step. As with so many journeys, it is the steps that follow that determine what you will become.

When vision is put to practice, when who we want to be is a constant reflection in practice, then we are able to move closer to the better versions of ourselves and our institutions.

Things I Know 322 of 365: Stupidity holds the answers

I read Ender’s Game yesterday. I lost myself frequently in Orson Scott Card’s future where the world monitors its children’s abilities as the best way to prepare a global military for a return attack by an extraterrestrial foe.

You know, the usual.

It’s as much about strategy and philosophy as it is about story.

This passage will stick with me for a while:

“I need you be clever, Bean. I need you to think of solutions to problems we haven’t seen yet. I want you to try things that no one has ever tried because they’re absolutely stupid”…Bean heard him climb into bed. He got up from the floor and did likewise. He thought of a half dozen ideas before he went to sleep. Ender would be pleased – every one of them was stupid.”

It’s a mission statement for an actual mission.

What if this was above your desk:

Be clever. Think of solutions to problems we haven’t seen yet. Try things that no one has ever tried because they’re absolutely stupid.

That would inspire.

Things I Know 302 of 365: Begin with the end in mind

I want our students to be thoughtful, wise, passionate, and kind.

– Chris Lehmann

I asked Codman Academy’s Co-Founder and Executive Director Meg Campbell what she hoped for the school’s graduates. She said the following:

They know how to learn and ask for help.

They know about their passions.

They have a big dream and a plan for it.

They are engaged members of society.

They have a healthy life and relationships.

They are life-long learners.

That’ll do.